When customers approach JELD-WEN Denmark to buy a custom door or new glazing, it takes only a few minutes before they receive a complete drawing of the product they wish. Using CAD models from SolidWorks and product configuration with DriveWorks, the salespeople at JELD-WEN Denmark simply enter the customer’s specific requests into the ERP system. DriveWorks then generates the desired drawings automatically and sends it by e-mail in PDF format to the salesperson who can then forward it to the customer.
JELD-WEN did extensive tests of DriveWorks before implementing the system. A number of projects were put into the system and made available to a test group either via DriveWorks or via the company’s ERP system. The goal was to create a system that supports the full production of a new design.
Today DriveWorks covers 75-80 percent of customer orders for special cutouts in doors and complete glass panels.
Although the primary focus of the DriveWorks project was time savings, savings on costs and overall efficiency, JELD-WEN Denmark also gained other benefits with DriveWorks. Previously it required four people to make the daily registration of orders. Two of them are now assigned to development projects and to solve specific problems that can not be resolved with DriveWorks.
Dennis René Jacob Hvam also points out that DriveWorks has improved communication with customers both because customers receive drawings faster and also because the drawings today are completely standardized using the same basic layout.
Bransjer: Consumer Products